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How do I
place an order?
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You can place your
order request via our toll-free phone, email, fax, mail,
or view our "How To Order"
Page. All order requests will be confirmed by PHONE and
a faxed order form confirmation will be faxed to you.
More detailed information is available from our 'order'
section of the site. Your order is not placed until
your completed authorization form is faxed back to us
confirming all pricing, shipping and payment
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How do I
find products I'm looking for?
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You can find
products on our site by clicking any link in the product
guide in the left corner on the
home page, or by clicking our 'search
products' section of the site. |
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What if I
don't see the products I'm looking for?
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A Better Idea has
access to thousands of products! Our site is merely a
sample of what we have to offer. If you're looking for
something specific, looking to find items to fit your
theme, or just don't see quite what you're looking for
on our site, give us a call toll-free at 800-520-1691 or
e-mail us. We'll be glad to offer suggestions. |
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How
does A Better Idea! accept payment?
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A Better Idea
accepts payment via credit card or check. If it is your
first time ordering from us, or if you have more
detailed questions, click
here to read our payment terms. All orders over $500
require payment by check. |
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Do you
have any sales or specials?
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Yes! We offer many
sales and specials on a regular basis. Check out our 'specials'
page. We try to update our site as much as possible
with online sales flyers. |
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How long
does it take to receive my order?
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It can vary
depending on the products you order, but most products
from A Better Idea will ship within 10-20 working days
from the time the order is placed complete. We do offer
rush service on many items. Call or
email us for details.
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My event is less than
two weeks away!! Can you still help?
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Yes! Call us! Now!
We offer rush service on many of our items. The best way
to avoid any time delays is to have as much detail about
your order together when you call. You must have
artwork ready to email of FedEx to us! |
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How do I
prepare my artwork so you can reproduce it?
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You can prepare your
artwork in several different ways. The best way to
insure your design is replicated correctly is to also
send a printout via fax so we can check it against your
electronic file. To read more about our artwork
guidelines, click
here. |
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Can I
specify which ink colors to use?
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If not specified, we
will use industry standard colors. If your design
requires a specific ink color, please specify a color
using the Pantone Color Matching System (PMS #). While
every effort will be made to match the requested color
as closely as possible, we cannot guarantee exact
color matches due to the nature of the printing
process. |
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Can I
specify which fonts to use?
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Yes, but you must
provide A Better Idea with the font. Keep in mind that
certain fonts that are too thin or too detailed may not
reproduce well. For questions about fonts, just give us
a call at 401-841-5646. |
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How will
you ship my order?
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Our preferred
standard method is on your own UPS account, although we
can use FedEx Ground or UPS and add it to your charges.
If shipping via an expedited method, we will ship UPS
Air or FedEx Air. Shipping rates are pre-paid with your
shipper account number or on your invoice. Please
include your acct# on your order form. |
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Why should
I order promotional wearables?
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Promotional products
& logo sportswear benefit small businesses especially
because the initial cost ratio vs. the rate of response
is much higher than traditional forms of advertising
such as print and radio. Also, if your promotion is
useful and handy, your recipients will use them for
YEARS, whereas a newspaper ad, radio ad, etc. may be
read/heard only a few times and may not illicit a
response. |
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I can't
decide. Do you have any ideas?
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Yes! We have the
experience and are the experts in promotional products.
We have plenty of great ideas, good strategies,
resources, and other wearables available. Just tell us
about your event for a "better idea"! |
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